COVID 19 UPDATE- Please read a message from our President

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FAQs

COVID 19 UPDATE- Please read a message from our President

To our valued employee-owners,

The "Stay at Home" order does NOT include financial institutions as they are "Essential Infrastructure". We are open for business! We have instituted our Business Continuity Plan (BCP)/Pandemic Plan and will continue to have regular business hours.

Our top priority is the safety and well-being of our team, employee-owners and the community. We are monitoring information from the Center of Disease Control (CDC), World Health Organization (WHO), State of Missouri and Kansas City Mayor's office. Here's how you can help:

We can process most transactions by email memberservice@bmcdcu.com or by telephone 816-822-3189.

Online Banking – Visit our website to access your accounts online 24 Hours a day/7 Days a week.

Mobile Banking – Visit the App store (Apple users) or the Play Sore (Android users) to download our App to access your accounts, make deposits and transfer funds.

30,000 ATMs – through the CO-OP nationwide network accessed through our mobile App or by visiting https://co-opcreditunions.org/locator/?ref=co-opatm.org&sc=1

Non-CO-OP ATMs – We will refund up to 3 ATM service charges per month (please notify us by email with date and charge)

Loans/Documents – We can email documents through Adobe sign.

If you need to come in, please email us so we can practice Social Distancing. We appreciate your patience and understanding.

#SocialDistancing #STAYHOMEKC

Stay Safe!

Eric Jones
President
Burns and McDonnell Credit Union


What is Burns & McDonnell Credit Union's routing/ABA number?
BMCU's routing/ABA number is 301080664

What is the account number format that I need to use when setting up a deduction to Burns & McDonnell Credit Union?
Your account number format will be your 4 digit account number, a dash, followed by two (2) zeroes, for example xxxx-00.

How do I change the amount going to my BMCU Account?
You will do this through the MIS system under Self Service > Payrolll > Direct Deposit

I want to set a new deduction and I have sub-accounts (i.e. Christmas club, special savings, loans) with the credit union that I would like to deposit funds to each pay period, how will I do that?
In order to have money "split" between different accounts within the credit union you will send the total amount to your savings account (in the xxxx-00 format). Contact the credit union to have one of our representatives set up the "split" the way you want it.

I have my entire check going to Burns & McDonnell Credit Union, but I want to change the amounts going to my accounts within the credit union, what do I do?
Contact Burns & McDonnell Credit Union and a representative will assist you in setting this up.

What is the difference between a direct deposit and a payroll deduction?
If your entire check was sent to one financial institution that was considered a direct deposit. If you had a portion of your check sent to the credit union that is considered a payroll deduction.

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